I have been dealing with Chemex for over 12 years now. Although I come from a financial background the initial transformation I admit was difficult but dealing with sales and cleaning products has become a second nature to me now and I would not change it for anything else.

I have seen many changes (good and bad) at Chemex over the years and I must say that the current management has streamlined the business to a very effective way and they look after and support you in the best possible way and you feel that you are part of a family.  

The biggest change in the last year in the concept of marketing, is the introduction of our website. This is becoming a very good and powerful tool by introducing the Chemex concept into new business and strengthening the bond with existing customers.

The product range has also been streamlined over the years and this has helped in marketing the existing products in more rigorous form. New generation products have been launched lately which they add to your portfolio strength.

The strength of the Chemex concept is based on the excellent quality of the products and the reliability of doing of what is said they do. You must also believe in the product yourself so that you can get the correct message across to existing or prospective customer. One of the biggest pleasures is when you are demonstrating a product and halfway the demo the customer would stop you and carry on cleaning him/herself.

Additionally, the support you get from the head office is immense and irrespective of how far you are from England you do not feel that you have been forgotten or neglected. There is always an ongoing communication which is of paramount importance to the strength of the business bond.

With the current global financial uncertainty that we have around us, the message for the immediate future is to strengthen the bond with your existing customers, search only for sound customers and do not over commit or expose yourself to unnecessary risks. There will always be opportunities so it is time to bite your time and the rewards will come.  


Andreas Protopapas,
Chemclean Supplies Ltd,
CYPRUS